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LTI Advantage - Error Code LR107

Learn what LTI Advantage error code L500 means and how to resolve it.

Tags
Issue:
User launches Connect or an assignment and encounters an error with code  LR107.
 

There was an error in finding your user. Please contact support.
 

Resolution:
This error indicates that there is a mismatch between your school email and your Connect account. It can also occur if you have a Teaching Assistant role in your school's website but no corresponding account in Connect. Please  contact us so we can gather additional information and determine the cause of the error. 
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