eAssessment - Zoomed Text While Using iPad
Troubleshoot text zoom issues when using eAssessment on an iPad in ConnectED.
Tags
- Direct Login & Manual-Rostering
- High School
- Classroom Teacher
- SSO & Auto-Rostering
- SSO & Manual-Rostering
- PreK-12
- Customer Support
- Direct Login & Auto-Rostering
- Preschool
- iPads
- Middle School
- Elementary School
When Apple updated devices to iOS 9, it resulted in certain display issues when accessing content in eAssessment. We are releasing an update to the app that should resolve these display issues for all app users. However, this fix does not apply to users who access eAssessment via the Safari browser. This fix will only be available to iOS 9 users on the ConnectED Mobile App. Unfortunately the display issues on Safari are dependent upon Apple to release an update for the Safari browser.
Be on the lookout for the ConnectED App update to version 2.0.20151006134637. We have fixed the issue in the new version of the app, and have submitted the update to Apple so that it may be made available to all users. We are currently awaiting approval from Apple before the updated version will be available for download. Thank you for bringing this issue to our attention and we apologize for the inconvenience.
Be on the lookout for the ConnectED App update to version 2.0.20151006134637. We have fixed the issue in the new version of the app, and have submitted the update to Apple so that it may be made available to all users. We are currently awaiting approval from Apple before the updated version will be available for download. Thank you for bringing this issue to our attention and we apologize for the inconvenience.