Learn about SharpenPlus features and how it enhances assessment and instructional insights.
Tags
Customer Support
Share:
PLEASE READ THESE TERMS CAREFULLY.
These Sharpen Plus Terms of Service cover important information about Sharpen Plus, your subscription, and any applicable fees. Your Subscription is governed by these Sharpen Plus Terms of Service as well as our Terms of Use, Consumer Purchase Terms and Privacy Notice which are incorporated herein by reference. PLEASE READ THE CONSUMER PURCHASE TERMS CAREFULLY. SECTION 11 INCLUDES AN ARBITRATION PROVISION REQUIRING ARBITRATION OF CERTAIN DISPUTES INSTEAD OF LITIGATION IN COURT AND A WAIVER OF THE RIGHT TO PARTICIPATE IN CLASS ACTIONS. IF YOUR COUNTRY OF RESIDENCE IS THE UNITED STATES, SECTION 11 APPLIES TO ALL DISPUTES WITH US. IF YOUR COUNTRY OF RESIDENCE IS OUTSIDE THE UNITED STATES, SECTION 11 APPLIES TO ANY ACTION YOU BRING AGAINST US IN THE UNITED STATES. Subscription Automatic Renewal Policy Sharpen Plus is available as a 1-month ($17.99/month), 3-month ($29.99/3 months), or 12-month ($89.99/12 months) subscription for US users. Once you subscribe to Sharpen Plus, your subscription will automatically renew at your subscription price, and the payment method you provided at sign up will be charged, unless you cancel before your next billing cycle by visiting Settings > Membership > Cancel within your Sharpen account settings or by visiting your app store account, as described below in “Cancellation Policy – Mobile Payments”. Renewal occurs at 12:00am the day of billing. There are no refunds or credits for partial months. Please review your Order Confirmation for these terms of your subscription, including renewal timing, cancellation methods, and subscription fees. Free Trials All subscriptions offer new users a 7-day free trial. Free trials are only available to new users and are provided at our sole discretion. After your 7-day free trial, your subscription will automatically be converted to a paid subscription and your payment card will automatically be charged for each renewal until you cancel. You may cancel at any time during your 7-day free trial to avoid being charged the subscription fee. You can cancel at any time by visiting Settings > Membership > Cancel within your Sharpen account settings or by visiting your app store account, as described below in “Cancellation Policy – Mobile Payments”. There are no refunds or credits for partial months.
CANCELLATION POLICY
You may cancel your subscription at any time. We do not offer refunds or credits for canceling your subscription. If you cancel your subscription after your new billing cycle begins, your subscription access will expire at the end of that billing cycle. Your subscription terms will continue to automatically renew on an ongoing basis until you cancel. How to cancel:
Mobile Payments
If you purchased your Sharpen Plus subscription through the Apple App Store or Google Play, visit your app store account to cancel your subscription or update your payment details.
Web Payments
If you purchased your Sharpen Plus subscription on the Sharpen website, log in to your Sharpen account on studysharpen.com. In your Sharpen account settings, visit Settings > Membership > Cancel to cancel your subscription or update your payment details.
Promotions and Discounts
From time to time, we may offer certain promotions or discounts that may be redeemed in a purchase of Sharpen Plus, subject to certain exclusions or other restrictions as we may determine and communicated in our sole discretion. Only valid offer codes provided by Sharpen will be honored at checkout. Codes supplied or promoted by third parties unauthorized by us (including any unauthorized third-party websites) will not be considered valid.
Privacy
Your privacy is important to us. Our Privacy Notice is incorporated into these Sharpen Plus Terms of Service by reference. Please visit our Privacy Center to learn about the collection, use, and disclosure of your information. For any questions related to privacy, please visit our Privacy Center or email privacy@mheducation.com
Help
Contact Sharpen Customer Support for subscription questions.
Help us improve!
Let us know how we can improve our support information by providing feedback in this short survey.
Top
Regional Page Available
It looks like you're outside the United States. Do you want to see your regional version of this page?
Asset Format Type
Asset Format Type/Customer Support
highered
2026-03-24T18:54:29.202-03:00
<h2><span><span><span><strong><span>PLEASE READ THESE TERMS CAREFULLY.</span></strong></span></span></span></h2> <p><span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">These Sharpen Plus Terms of Service cover important information about Sharpen Plus, your subscription, and any applicable fees.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> <span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">Your Subscription is governed by these Sharpen Plus Terms of Service as well as our </span></span><a class="Hyperlink SCXW104774383 BCX0" target="_blank" href="https://www.mheducation.com/terms-use.html"><span class="TextRun Underlined SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">Terms of Use</span></span></a><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">, </span></span><a class="Hyperlink SCXW104774383 BCX0" target="_blank" href="https://www.mheducation.com/terms-use.html#consumer-purchase-terms"><span class="TextRun Underlined SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">Consumer Purchase Terms</span></span></a><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0"> and </span></span><a class="Hyperlink SCXW104774383 BCX0" target="_blank" href="https://www.mheducation.com/privacy.html"><span class="TextRun Underlined SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">Privacy Notice</span></span></a><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0"> which are incorporated herein by reference.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> <span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">PLEASE READ THE </span></span><a class="Hyperlink SCXW104774383 BCX0" target="_blank" href="https://www.mheducation.com/terms-use.html#consumer-purchase-terms"><span class="TextRun Underlined SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">CONSUMER PURCHASE TERMS</span></span></a><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0"> CAREFULLY. SECTION 11 INCLUDES AN ARBITRATION PROVISION REQUIRING ARBITRATION OF CERTAIN DISPUTES INSTEAD OF LITIGATION IN COURT AND A WAIVER OF THE RIGHT TO PARTICIPATE IN CLASS ACTIONS. IF YOUR COUNTRY OF RESIDENCE IS THE UNITED STATES, SECTION 11 APPLIES TO ALL DISPUTES WITH US. IF YOUR COUNTRY OF RESIDENCE IS OUTSIDE THE UNITED STATES, SECTION 11 APPLIES TO ANY ACTION YOU BRING AGAINST US IN THE UNITED STATES.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> <span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0"><strong>Subscription Automatic Renewal Policy</strong></span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"><strong> </strong></span><br class="SCXW104774383 BCX0"> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">Sharpen Plus is available as a 1-month ($17.99/month</span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW104774383 BCX0">),</span><span class="NormalTextRun SCXW104774383 BCX0"> 3-month ($29.99/3 months), or 12-month ($89.99/12 months) subscription for US users. Once you subscribe to Sharpen Plus, your subscription will automatically renew at your subscription price, and the payment method you provided at sign up will be charged, unless you cancel before your next billing cycle by visiting Settings > Membership > Cancel within your Sharpen account settings or by visiting your app store account, as described below in “Cancellation Policy – Mobile Payments”. Renewal occurs at 12:00</span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW104774383 BCX0">am</span><span class="NormalTextRun SCXW104774383 BCX0"> the day of billing. There are no refunds or credits for partial months.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> <span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">Please review your Order Confirmation for these terms of your subscription, including renewal timing, cancellation methods, and subscription fees.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> <span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0"><strong>Free Trials</strong></span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><strong><span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> </strong> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">All subscriptions offer new users a 7-day free trial. Free trials are only available to new users and are provided at our sole discretion. After your 7-day free trial, your subscription will automatically be converted to a paid </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW104774383 BCX0">subscription</span><span class="NormalTextRun SCXW104774383 BCX0"> and your payment card will automatically be charged for each renewal until you cancel. You may cancel at any time during your 7-day free trial to avoid being </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW104774383 BCX0">charged</span><span class="NormalTextRun SCXW104774383 BCX0"> the subscription fee. You can cancel at any time by </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW104774383 BCX0">visiting Settings</span><span class="NormalTextRun SCXW104774383 BCX0"> > Membership > Cancel within your Sharpen account settings or by visiting your app store account, as described below in “Cancellation Policy – Mobile Payments”. There are no refunds or credits for partial months.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> <span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> </span></span></p> <h3><span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">CANCELLATION POLICY</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"> </span></span></span></h3> <p><span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><br class="SCXW104774383 BCX0"> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">You may cancel your subscription at any time. We do not offer refunds or </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW104774383 BCX0">credits</span><span class="NormalTextRun SCXW104774383 BCX0"> for canceling your subscription. If you cancel your subscription after your new billing cycle begins, your subscription access will expire at the end of that billing cycle. Your subscription terms will continue to automatically renew on an ongoing basis until you cancel. How to cancel:</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0"><br> </span></span></span></p> <div class="ListContainerWrapper SCXW104774383 BCX0"><ul> <li class="Paragraph SCXW104774383 BCX0"><span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">Mobile Payments</span></span><span class="EOP SCXW104774383 BCX0"></span></span></li> </ul> </div> <div class="OutlineElement Ltr SCXW104774383 BCX0"><p class="Paragraph SCXW104774383 BCX0"><span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">If you purchased your Sharpen Plus subscription through the Apple App Store or Google Play, visit your app store account to cancel your subscription or update your payment details.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW104774383 BCX0"><span class="SCXW104774383 BCX0"> </span><br class="SCXW104774383 BCX0"> </span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0"><br> </span></span><span class="EOP SCXW104774383 BCX0"></span></span></p> </div> <div class="ListContainerWrapper SCXW104774383 BCX0"><ul> <li class="Paragraph SCXW104774383 BCX0"><span><span class="TextRun SCXW104774383 BCX0"><span class="NormalTextRun SCXW104774383 BCX0">Web Payments</span></span><span class="EOP SCXW104774383 BCX0"></span></span></li> </ul> </div> <div class="OutlineElement Ltr SCXW104774383 BCX0"><p class="Paragraph SCXW104774383 BCX0"><span><span class="EOP SCXW104774383 BCX0">If you purchased your Sharpen Plus subscription on the Sharpen website, log in to your Sharpen account on studysharpen.com. In your Sharpen account settings, visit Settings > Membership > Cancel to cancel your subscription or update your payment details.</span></span></p> <p> </p> <p><strong>Promotions and Discounts </strong><br> From time to time, we may offer certain promotions or discounts that may be redeemed in a purchase of Sharpen Plus, subject to certain exclusions or other restrictions as we may determine and communicated in our sole discretion. Only valid offer codes provided by Sharpen will be honored at checkout. Codes supplied or promoted by third parties unauthorized by us (including any unauthorized third-party websites) will not be considered valid. <br> <br> <strong>Privacy</strong> <br> Your privacy is important to us. Our Privacy Notice is incorporated into these Sharpen Plus Terms of Service by reference. Please visit our <a href="https://www.mheducation.com/privacy.html">Privacy Center</a> to learn about the collection, use, and disclosure of your information. For any questions related to privacy, please visit our <a href="https://www.mheducation.com/privacy.html">Privacy Center</a> or email <a href="mailto:privacy@mheducation.com">privacy@mheducation.com</a></p> <p><strong>Help</strong><br> Contact Sharpen <a href="https://mhedu.force.com/CXG/s/article/Sharpen">Customer Support</a> for subscription questions.</p> </div> <div class="OutlineElement Ltr SCXW104774383 BCX0"> </div> dts Learn about SharpenPlus features and how it enhances assessment and instructional insights. 2026-03-16 Sharpen Plus Subscription Terms of Service Learn about SharpenPlus features and how it enhances assessment and instructional insights. Learn about SharpenPlus features and how it enhances assessment and instructional insights.
Learn about SharpenPlus features and how it enhances assessment and instructional insights.
PLEASE READ THESE TERMS CAREFULLY. These Sharpen Plus Terms of Service cover important information about Sharpen Plus, your subscription, and any applicable fees. Your Subscription is governed by these Sharpen Plus Terms of Service as well as our Terms of Use, Consumer Purchase Terms and Privacy Notice which are incorporated herein by reference. PLEASE READ THE CONSUMER PURCHASE TERMS CAREFULLY. SECTION 11 INCLUDES AN ARBITRATION PROVISION REQUIRING ARBITRATION OF CERTAIN DISPUTES INSTEAD OF LITIGATION IN COURT AND A WAIVER OF THE RIGHT TO PARTICIPATE IN CLASS ACTIONS. IF YOUR COUNTRY OF RESIDENCE IS THE UNITED STATES, SECTION 11 APPLIES TO ALL DISPUTES WITH US. IF YOUR COUNTRY OF RESIDENCE IS OUTSIDE THE UNITED STATES, SECTION 11 APPLIES TO ANY ACTION YOU BRING AGAINST US IN THE UNITED STATES. Subscription Automatic Renewal Policy Sharpen Plus is available as a 1-month ($17.99/month), 3-month ($29.99/3 months), or 12-month ($89.99/12 months) subscription for US users. Once you subscribe to Sharpen Plus, your subscription will automatically renew at your subscription price, and the payment method you provided at sign up will be charged, unless you cancel before your next billing cycle by visiting Settings > Membership > Cancel within your Sharpen account settings or by visiting your app store account, as described below in “Cancellation Policy – Mobile Payments”. Renewal occurs at 12:00am the day of billing. There are no refunds or credits for partial months. Please review your Order Confirmation for these terms of your subscription, including renewal timing, cancellation methods, and subscription fees. Free Trials All subscriptions offer new users a 7-day free trial. Free trials are only available to new users and are provided at our sole discretion. After your 7-day free trial, your subscription will automatically be converted to a paid subscription and your payment card will automatically be charged for each renewal until you cancel. You may cancel at any time during your 7-day free trial to avoid being charged the subscription fee. You can cancel at any time by visiting Settings > Membership > Cancel within your Sharpen account settings or by visiting your app store account, as described below in “Cancellation Policy – Mobile Payments”. There are no refunds or credits for partial months. CANCELLATION POLICY You may cancel your subscription at any time. We do not offer refunds or credits for canceling your subscription. If you cancel your subscription after your new billing cycle begins, your subscription access will expire at the end of that billing cycle. Your subscription terms will continue to automatically renew on an ongoing basis until you cancel. How to cancel: Mobile Payments If you purchased your Sharpen Plus subscription through the Apple App Store or Google Play, visit your app store account to cancel your subscription or update your payment details. Web Payments If you purchased your Sharpen Plus subscription on the Sharpen website, log in to your Sharpen account on studysharpen.com. In your Sharpen account settings, visit Settings > Membership > Cancel to cancel your subscription or update your payment details. Promotions and Discounts From time to time, we may offer certain promotions or discounts that may be redeemed in a purchase of Sharpen Plus, subject to certain exclusions or other restrictions as we may determine and communicated in our sole discretion. Only valid offer codes provided by Sharpen will be honored at checkout. Codes supplied or promoted by third parties unauthorized by us (including any unauthorized third-party websites) will not be considered valid. Privacy Your privacy is important to us. Our Privacy Notice is incorporated into these Sharpen Plus Terms of Service by reference. Please visit our Privacy Center to learn about the collection, use, and disclosure of your information. For any questions related to privacy, please visit our Privacy Center or email privacy@mheducation.com Help Contact Sharpen Customer Support for subscription questions.