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Product Information

Interpersonal Conflict examines the central issues that inform conflict and, in turn, make readers' personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.

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Part One: Conflict Components

1: The Nature of Conflict

2: Perspective on Conflict

3: Interests and Goals

4: Power: The Structure of Conflict

5: Conflict Styles

6: Emotions in Conflict

Part Two: Special Applications

7: Analyzing Conflict

8: Bullying

9: Interpersonal Negotiation

10: Reconciliation and Forgiveness

About the Author

Keith Berry

Joyce L. Hocker

Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

Ways of reading

  • No information about appearance modifiability is available.
  • Not all of the content will be readable as read aloud speech or dynamic braille.
  • Has alternative text descriptions for images.
  • No information about prerecorded audio is available.

Conformance

This publication claims to meet EPUB Accessibility 1.1 Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Navigation

  • Table of contents to all chapters of the text via links
  • Index with links to referenced entries
  • Elements such as headings, tables, etc for structured navigation

Rich content

  • Math formulas in accessible format (MathML)
  • Chemical formulas in accessible format (MathML)
  • Information-rich images are described by extended descriptions

Hazards

  • The publication contains no hazards.

Accessibility summary

  • Boxed sidebars are marked as complementary regions (asides) to aid navigation. In-text references to figures, sections, and pages are linked for easy access however, there are no back links provided. Tables are properly marked up for screen reader compatibility, including summaries for complex tables.

Legal considerations

  • No information is available.

Additional accessibility information

  • Color is not the sole means of conveying information
  • Page breaks included

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