Actively Learn System Requirements and Whitelist
Review system requirements and whitelist settings needed to successfully use Actively Learn.
- Customer Support
- PreK-12
- School Administrator
- Classroom Teacher
- School Student
- School Parent
- Elementary School
- Middle School
- High School
- Direct Login & Auto-Rostering
- Direct Login & Manual-Rostering
- SSO & Auto-Rostering
- SSO & Manual-Rostering
- Supplemental
- Literacy
- Actively Learn
- Browser Device Compatibility
- Troubleshooting
Important! This technical article is primarily for those who manage a protected network, whether it is at a district, at a business, or in a home.
Operating System Requirements
Actively Learn is compatible with current and recent past versions of Chrome OS, iOS, and Windows OS.
Device requirements
Actively Learn is compatible with desktop, laptop, tablet, and mobile devices that have one of the browsers listed below:
Connectivity requirements
Actively Learn is a web application that requires an active internet connection.
Whitelist
Are you having trouble loading all or parts of Actively Learn? If so, more than likely there are parts of Actively Learn being blocked by the school or district. Contact your IT and have them whitelist these domains and services:
| Service Name | Purpose | Domains to Whitelist |
|---|---|---|
| Actively Learn | Login, Assets & Password Resets | *.activelylearn.com *@activelylearn.com |
| Cloudfront | Login Page & Web Hosting | *.cloudfront.net |
| Intercom | Communication & Support | *.intercomcdn.com *.intercomassets.com *@actively-learn-2.mail.intercom.io |
| Stripe | In-app payment system | *.stripe.com |
| Ably | Real-Time updates | *.ably.io |
| Embedly | Embedded Videos | *.embed.ly *embedly.com |
| TinyCC | URL Shortener | Tiny.cc |
| YouTube (Optional) | The majority of video assignments in the catalog are Youtube videos | *youtube.com |
| Integration | Purpose | Configuration |
|---|---|---|
| Google Classroom | Roster Management |