ALEKS Whitelist Information
Review ALEKS whitelist requirements to ensure proper network and firewall access.
- Customer Support
- PreK-12
- School Administrator
- Classroom Teacher
- School Student
- School Parent
- Elementary School
- Middle School
- High School
- Direct Login & Auto-Rostering
- Direct Login & Manual-Rostering
- SSO & Auto-Rostering
- SSO & Manual-Rostering
- Supplemental
- Math
- ALEKS
- Troubleshooting
- Browser Device Compatibility
Add ports 443 (SSL) and 80 (HTTP) to your firewall or proxy. If you need to filter by hostname, whitelist *.aleks.com and mheducation.com (for videos).
If you are not able to use wildcards, then whitelist the following URLs:
https://aleks.com
https://www.aleks.com
https://www-awa.aleks.com
https://www-awu.aleks.com
https://www-awy.aleks.com
https://secure-awa.aleks.com
https://secure-awu.aleks.com
https://secure-awy.aleks.com
https://secure.aleks.com
https://api-client.aleks.com
https://support.aleks.com
Also, allow https://media.gaspar.mheducation.com/, https://api.gaspar.mheducation.com/, www.google-analytics.com and rum-static.pingdom.net.
Filtering by specific IP address is not possible, as the IP address of those services (including ALEKS) change on a regular basis based on traffic patterns.
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