ALEKS.com to My.MHEducation FAQ

This article answers general technical questions about the transition from ALEKS.com to ALEKS on my.mheducation.com. View this article for a ALEKS.com to My.MHEducation Comparison.

Additionally, the McGraw Hill platform supports Single Sign-On and Auto-Rostering options to integrate ALEKS access with your district's digital ecosystem.
    -Learn more about our Integration Services here!
    -To get started complete this form to speak with our Integrations Services Team


Q:  Can I continue to use my subscriptions on ALEKS.com?
A:  Yes, your current licenses on ALEKS.com can be used to their full subscription term throughout the 2024-2025 school year.  Licenses that start after January 1, 2025 will be available to you on my.mheducation.com. 

Q:  How will I know when my ALEKS my.mheducation.com licenses are available? 
A:  The contact listed on the original order will receive an org admin letter via email informing them that their ALEKS licenses have been added to their account.  Once the licenses have been added to your account, they are available to use, redeem or assign by teachers and students.

Q:  How will I receive our ALEKS on my.mheducation.com licenses in future years?
A:  The licenses you receive this summer will match the remaining term length of your ALEKS.com subscription.  The licenses you will receive will have an end date that aligns with the last date of your existing ALEKS.com  subscription.  For example, if you have 3 years left on your ALEKS.com subscription your licenses will have an expiration date of 7/31/2027.  Licenses on my.mheducation.com can be reassigned among students at any time to accommodate transiency.
 
Q:  I don't have a login for my.mheducation.com.  How do I get one?
A:  Reach out to our K-12 DTS Support Team for assistance with getting access to my.mheducation.com.

Q:  Where can I find help resources on how to set up ALEKS on my.mheducation.com?
A:  The ALEKS - Class Management guide will walk you through how to create and roster your ALEKS classes on the my.mheducation.com site.
Additional resources and how-to videos can be found on our ALEKS Training page as well as our PRE K-12 Digital Technical Support page.

Q:  How can I roster teachers and students with these new licenses on my.mheducation.com?
A:  With this change, as an Organization Administrator, you will be able to utilize the same functionality to roster ALEKS as you do with all your other McGraw Hill PreK-12 products.  Teacher and student logins from ALEKS.com will not transition to my.mheducation.com.  However, if a teacher or student already has a login on my.mheducation.com for other McGraw Hill products they can now use the same login for ALEKS.

Q:  What will happen to our student data on ALEKS.com?
A:  While transitioning ALEKS access to the McGraw Hill School platform will provide many new benefits, student learning data contained in ALEKS.com cannot be migrated or imported to my.mheducation.com.  Your legacy ALEKS data will not be accessible from ALEKS hosted on my.mheducation.com.  Administrators and teachers are strongly encouraged to export student data from ALEKS.com before their subscription end date or September 30, 2025 (whichever comes first).  Steps on how to export student data can be found here.  Your data will be available for retrieval in accordance with McGraw Hill's standard data retention timeline.

Q:  Can I copy class settings set up on ALEKS.com to ALEKS on my.mheducation.com?
A:  Teachers and administrators can copy classes from one platform to the other.  For example, the class settings from ALEKS.com to ALEKS classes on my.mheducation.com.  The Master Templates can also be copied between the platforms by contacting our ALEKS support team (800) 258-2374.