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Operations and Supply Chain Management by F. Robert Jacobs and Richard B. Chase

ISBN10: 1266157395 | ISBN13: 9781266157394

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ISBN10: 1266157395 | ISBN13: 9781266157394
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ISBN10: 1266458026 | ISBN13: 9781266458026
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ISBN10: 1266408495 | ISBN13: 9781266408496

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ISBN10: 1266458026 | ISBN13: 9781266458026

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Product Information

Jacobs, Operations and Supply Chain Management is your gateway to mastering the evolving world of operations management. Designed with up-to-date real-world coverage and service industry case studies, this title delivers cutting-edge analytics, sustainability, and supply chain content. With modernized lecture videos, innovative tools like SmartBook, Guided Examples, and ABAs, this title empowers students to succeed while ensuring that instructor curriculum stays modern and engaging. ​

  • SECTION 1: STRATEGY, PRODUCTS, AND CAPACITY
  • 1. Introduction
  • 2. Strategy
  • 3. Design of Products and Services
  • 4. Projects
  • 5. Strategic Capacity Management
  • 5S: Investment Analysis
  • 6. Learning Curves
  • SECTION 2: MANUFACTURING AND SERVICE PROCESSES
  • 7. Manufacturing Processes
  • 7S: Manufacturing Technology
  • 8. Facility Layout
  • 9. Service Processes
  • 9S: Health Care
  • 10. Waiting Line Analysis and Simulation
  • 11. Process Design and Analysis
  • 11S: Operations Consulting
  • 12. Quality Management
  • 13. Statistical Quality Control Section
  • SECTION 3: SUPPLY CHAIN PROCESSES
  • 14. Lean Supply Chains
  • 15. Logistics and Distribution Management
  • 16. Global Sourcing and Procurement
  • SECTION 4: SUPPLY AND DEMAND PLANNING AND CONTROL
  • 17. The Internet of Things and ERP
  • 18. Forecasting
  • 19. Sales and Operations Planning
  • 19S: Linear Programming Using the Excel Solver
  • 20. Inventory Management
  • 21. Material Requirements Planning
  • 22. Workcenter Scheduling
  • 22S: Theory of Constraints
  • APPENDICES
  • A: Interest Tables
  • B: Negative Exponential Distribution: Values of E–x
  • C: Areas of the Cumulative Standard Normal Distribution
  • D: Uniformly Distributed Random Digits
  • E: Answers to Selected Objective Questions

About the Author

F. Robert Jacobs

F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University. 

Richard B. Chase

Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

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