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Operations and Supply Chain Management by F. Robert Jacobs and Richard B. Chase

ISBN10: 1266157395 | ISBN13: 9781266157394

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ISBN10: 1266157395 | ISBN13: 9781266157394
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ISBN10: 1266458026 | ISBN13: 9781266458026
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ISBN10: 1266408495 | ISBN13: 9781266408496

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ISBN10: 1266458026 | ISBN13: 9781266458026

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Product Information

Jacobs, Operations and Supply Chain Management is your gateway to mastering the evolving world of operations management. Designed with up-to-date real-world coverage and service industry case studies, this title delivers cutting-edge analytics, sustainability, and supply chain content. With modernized lecture videos, innovative tools like SmartBook, Guided Examples, and ABAs, this title empowers students to succeed while ensuring that instructor curriculum stays modern and engaging. ​

SECTION 1: STRATEGY, PRODUCTS, AND CAPACITY 
1. Introduction 
2. Strategy 
3. Design of Products and Services 
4. Projects 
5. Strategic Capacity Management 
5S: Investment Analysis 
6. Learning Curves 


SECTION 2: MANUFACTURING AND SERVICE PROCESSES 
7. Manufacturing Processes 
7S: Manufacturing Technology 
8. Facility Layout 
9. Service Processes 
9S: Health Care 
10. Waiting Line Analysis and Simulation 
11. Process Design and Analysis 
11S: Operations Consulting 
12. Quality Management 
13. Statistical Quality Control Section 


SECTION 3: SUPPLY CHAIN PROCESSES 
14. Lean Supply Chains 
15. Logistics and Distribution Management 
16. Global Sourcing and Procurement 


SECTION 4: SUPPLY AND DEMAND PLANNING AND CONTROL 
17. The Internet of Things and ERP 
18. Forecasting 
19. Sales and Operations Planning 
19S: Linear Programming Using the Excel Solver 
20. Inventory Management 
21. Material Requirements Planning 
22. Workcenter Scheduling 
22S: Theory of Constraints 


APPENDICES 
A: Interest Tables
B: Negative Exponential Distribution: Values of E–x 
C: Areas of the Cumulative Standard Normal Distribution 
D: Uniformly Distributed Random Digits 
E: Answers to Selected Objective Questions

About the Author

F. Robert Jacobs

F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University. 

Richard B. Chase

Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

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