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Operations and Supply Chain Management

ISBN10: 1265322341 | ISBN13: 9781265322342

Operations and Supply Chain Management
ISBN10: 1265322341
ISBN13: 9781265322342
By William J Stevenson and Thomas Kull

* The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

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The 2024 release of this beloved and market-leading Operations Management title has been completely updated to provide a clear presentation of the field of Operations and Supply Chain Management. Operations & Supply Chain Management welcomes co-author, Thomas Kull of Arizona State University, as he brings his wealth of industry knowledge and experience, particularly in the area of supply chains. With current real-world examples and thoughtful student pedagogy, this comprehensive title offers a flexible modular approach that can be used for different course levels, ranging from undergrad to executive education. New additions to this title include updated content, new chapter “OM is Personal” openers focusing on a more holistic approach, an emphasis on supply chains and sustainability, author created Guided Examples, and 70+ new Integrated Excel problems.

1 Introduction to Operations Management
2 Competitiveness, Strategy, and Productivity 
3 Forecasting 
4 Product and Service Design 
   Supplement to 4 Reliability 
5 Strategic Capacity Planning for Products and Services 
   Supplement to 5 Decision Theory
6 Process Selection and Facility Layout 
7 Work Design and Measurement 
   Supplement to 7 Learning Curves 
8 Location Planning and Analysis 
9 Management of Quality 
10 Quality Control 
11 Aggregate Planning and Master Scheduling
12 Inventory Management 
13 MRP and ERP 
14 JIT and Lean Operations 
     Supplement to14 Maintenance 
15 Supply Chain Management 
16 Scheduling 
17 Project Management 
18 Management of Waiting Lines 
19 Linear Programming 
Appendix A: Answers to Selected Problems 
Appendix B: Tables 
Appendix C: Working with the Normal Distribution 
Appendix D: Ten Things to Remember Beyond the Final Exam 



About the Author

William J Stevenson

Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.

Thomas Kull

Thomas J. Kull is a professor of supply chain management at the W. P. Carey School of Business, Arizona State University. He received his PhD in Operations and Sourcing Management at Michigan State University in 2007 after having over 13 years of industry experience in operations and supply chain executive roles. Professor Kull's research interests include socio-technical challenges and strategic risks in operations and supply chains. With over 30 publications in leading academic journals and over 100 presentations at national and international conferences, Professor Kull has co-authored a book on cultural implications of lean manufacturing and is principal inventor of six innovative operations and supply chain learning simulations, including a mobile app to teach supply chain principles to health workers in Africa. Professor Kull's work, along with his doctoral students and co-authors, has been published in premier, academic journals, including the Journal of Operations Management, Production and Operations Management, Journal of Business Logistics, and Decision Sciences. Having served in editorial leadership positions at five premier journals, he is a current/past member of the Decisions Sciences Institute, Academy of Management, and the Production Operations Management Society. Professor Kull has served numerous leadership roles in academia, including President of the Global Manufacturing Research Group, Department Chair at Arizona State University, and Chair of Research for the Decision Science Institute’s annual conference. He has been commended for his contributions to academia, a recent example being awarded inaugural winner of the GLOBE Robert J. House Best Research Paper Award. 

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