Skip to main content

Humanities, Social Science and Language


Digital Products


Connect®
Course management and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

AI Reader
Encourage Discovery, Boost Understanding

Services


Affordable Access
Reduce costs and increase success

Learning Management System Integration
Log in and sync up

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Education for All
Let’s build a future where every student has a chance to succeed

Business Program
Explore business learning solutions & resources

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Evergreen
Updated, relevant materials—without the hassle.

Support


General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know

ISBN10: 0071486690 | ISBN13: 9780071486699

The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know
ISBN10: 0071486690
ISBN13: 9780071486699
By Dianna Booher

Step 1 . Download Adobe Digital Editions to your PC or Mac desktop/laptop.

Step 2. Register and authorize your Adobe ID (optional). To access your eBook on multiple devices, first create an Adobe ID at account.adobe.com. Then, open Adobe Digital Editions, go to the Help menu, and select "Authorize Computer" to link your Adobe ID.

Step 3. Open Your eBook. Use Adobe Digital Editions to open the file. If the eBook doesn’t open, contact customer service for assistance.

Convey Your Message Clearly, Credibly, and Competently! Fortune 500 consultant Dianna Booher is one of the world's foremost authorities on public speaking and business communication. She has trained and consulted for some of the top executives in leading companies-and she has heard all the grumbling between departments about “the lack of communication” today. Using 10 clear-cut strategies, she will show you exactly what to say, how to say it, when to say it, and even how to present yourself credibly-all crucial elements in business today. Be Complete. Be Consistent. Be Concerned. These rules-and the seven others Booher outlines in this book-sound simple enough. But these essentials of good communication mark the difference between failure and success for any business, career, or relationship. Even if your communication technology changes-from e-mail and voice mail to teleconferencing and blogging-the rules remain the same. You have to be credible as a communicator. The Voice of Authority is loaded with practical tips to help you Sell your ideas and expand your influence Inspire and motivate others to be part of a winning team Handle crises in a way that builds rather than destroys trust Identify critical characteristics that increase your credibility From the most routine messages to more sensitive “bad news” subjects, you'll be able to manage reactions, communicate with clout, and lead others with success.

Need support?   We're here to help - Get real-world support and resources every step of the way.

Top