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ISBN10: 0071742433 | ISBN13: 9780071742436
ISBN10: 0071742433
ISBN13: 9780071742436
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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for: Creating a positive work environment Motivating people to achieve goals Providing performance-enhancing feedback Boosting morale in tough times Using social networking for business success
Part One: The Why's and Wisdom of Motivation: The Manager as Motivator
Chapter 1: Why Motivate?
Motivation vs. De-motivation
Excuses for Not Motivating
Reasons for Motivating
Chapter 2: The Wise Motivator
Self-Motivation
Your Style
Be a Change Agent
Set Clear Expectations
Lead by Example
Motivating Employees
Part Two: Perfect Phrases for Motivating Employees
Chapter 3: A Positively Motivating Environment
A Positive Workplace
Respect
The "Everyone Counts" Attitude
Stress Less
Team Spirit
Productive Meetings
Chapter 4: Ongoing Performance Management
Ongoing Positive Feedback
Ongoing Developmental Feedback
Planning for the Performance Review Meeting
The Performance Review Meeting
Employee Goals and Growth
Chapter 5: Modeling and Encouraging Communication Skills
Clear Communication
Listening for Clear Communication
Clear Communication Choices
Chapter 6: Motivating Critical Skills
Creativity
Initiative
Critical Thinking
Flexibility
Time Management
Organization
Presentation Skills
Chapter 7: Motivational Challenges
A Culturally Diverse Workforce
Generations at Work
The Underachiever
The Powerhouse Overachiever
The Part-Time Employee
The Virtual Commuter
The Naysayer
Complaints About the Rules
Employee Conflicts
Chapter 8: Raising Morale in Tough Times
Transitions
Tough Economic Conditions
Bad Company Publicity
The Whole Team Is Down
Part Three: Motivational Rewards: Perfect Benefits, Perks, and Rewards
Chapter 9: Perfect Benefits
Health Insurance
Wellness Programs
Retirement Plans
Personal Days, Sick Days, and Vacation Days
Flextime
Chapter 10: Perfect Perks and Rewards
Public Recognition and Rewards
Bonuses, Incentives, and Tuition Reimbursement
Contests and Competitions
Gifts and Special Occasions
Conclusion
Chapter 1: Why Motivate?
Motivation vs. De-motivation
Excuses for Not Motivating
Reasons for Motivating
Chapter 2: The Wise Motivator
Self-Motivation
Your Style
Be a Change Agent
Set Clear Expectations
Lead by Example
Motivating Employees
Part Two: Perfect Phrases for Motivating Employees
Chapter 3: A Positively Motivating Environment
A Positive Workplace
Respect
The "Everyone Counts" Attitude
Stress Less
Team Spirit
Productive Meetings
Chapter 4: Ongoing Performance Management
Ongoing Positive Feedback
Ongoing Developmental Feedback
Planning for the Performance Review Meeting
The Performance Review Meeting
Employee Goals and Growth
Chapter 5: Modeling and Encouraging Communication Skills
Clear Communication
Listening for Clear Communication
Clear Communication Choices
Chapter 6: Motivating Critical Skills
Creativity
Initiative
Critical Thinking
Flexibility
Time Management
Organization
Presentation Skills
Chapter 7: Motivational Challenges
A Culturally Diverse Workforce
Generations at Work
The Underachiever
The Powerhouse Overachiever
The Part-Time Employee
The Virtual Commuter
The Naysayer
Complaints About the Rules
Employee Conflicts
Chapter 8: Raising Morale in Tough Times
Transitions
Tough Economic Conditions
Bad Company Publicity
The Whole Team Is Down
Part Three: Motivational Rewards: Perfect Benefits, Perks, and Rewards
Chapter 9: Perfect Benefits
Health Insurance
Wellness Programs
Retirement Plans
Personal Days, Sick Days, and Vacation Days
Flextime
Chapter 10: Perfect Perks and Rewards
Public Recognition and Rewards
Bonuses, Incentives, and Tuition Reimbursement
Contests and Competitions
Gifts and Special Occasions
Conclusion
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