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ISBN10: 1260464202 | ISBN13: 9781260464207

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How do you keep your employees engaged, creative, innovative, and productive? Simple: Work human! From the pioneers of the management strategy that’s transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplace—and seize a competitive edge, increase profitability, and drive business momentum. Leaders of Workhuman, the world’s fastest-growing social recognition and continuous performance management platform, Eric Mosley and Derek Irvine use game-changing data analytics to prove that when a workplace becomes more “human”—when it’s fueled by a culture of gratitude—measurable business results follow. In Making Work Human, they show you how to: Apply analytics and artificial intelligence in ways that make work more human, not less Expand equity, diversity, and inclusion initiatives and strategies to include a wider range of backgrounds, life experiences, and capabilities as a step to end systemic social and racial injustice Use recognition as an actionable strategy to create a more socially connected, inclusive culture--especially critical during a global pandemic when employees are working remotely “The qualities that make us most human—connection, community, positivity, belonging, and a sense of meaning—have become the corporate fuel for getting things done—for innovating, for thriving in the global marketplace, and for outperforming the competition,” the authors write. By building a sense of belonging, purpose, meaning, happiness, and energy in every employee, you’ll create a profound connection between your organization and its goals. And Making Work Human provides everything you need to get there.
Acknowledgments
Introduction
PART I HUMANS AT WORK
1 The Human Enterprise
2 The Future of Work Is Human
3 The Employee Experience
4 What Do Employees Want?
5 Purpose, Meaning, and Gratitude
6 Human Moments That Matter
PART II BUILDING A HUMAN ENTERPRISE
7 Recognition: The Heart of Working Human
8 Recognition: Basics and Best Practices
9 Performance Management
10 The Future of Diversity and Inclusion
11 Redesigning Rewards
12 Leading Humans
13 A Call to Action
Notes
Index
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