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ISBN10: 0071364315 | ISBN13: 9780071364317

ISBN10: 0071364315
ISBN13: 9780071364317
By Daniel Dana

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1. What's a Conflict?

2. So What if There's a Conflict?

3. How to Resolve Any Conflict.

4. How to Resolve a Conflict Between Others.

5. How to Resolve a Conflict Between Yourself and Another.

6. How to Resolve Team Conflict.

7. How to Mediate All the Time to Prevent Conflicts.

8. Strategic Management of Organizational Conflict.

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