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Grade Sync Alert in LTI Advantage

Understand grade sync alerts when using LTI Advantage.

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The Grade alert messaging will appear if/when there are student grades out of sync. The alert is designed to notify you in the event grade sync fails for a particular student and assignment.

NOTE: The count that appears within the alert indicates the number of assignments that failed to sync correctly.



You can scroll through the grade sync view (grid) to quickly identify the failed scores and to resync them. If the scores fail to resync, it is possible the student dropped the course (but still appears in Connect roster). However, if you continue to see the alert and scores are not syncing, please contact our Customer Experience Group by visiting https://mh.my.site.com//CXG/s/ContactUs.

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