Acknowledgments xi
Introduction xiii

P A R T I
The Coaching Principles (TCP)

1. The Coaching Spirit 3
P R I N C I P L E 1 :
Believe in Human Potential for Greatness 3
P R I N C I P L E 2 :
Fulfillment Flows from Adding Value to Others 8
P R I N C I P L E 3 :
Bring Out the Best in People and Let Them Lead 13
P R I N C I P L E 4 :
Use Influence Rather than Position 17
P R I N C I P L E 5 :
Thrive on Challenges and Flexibility 22
P R I N C I P L E 6 :
When We Grow Others We Grow Ourselves 29
P R I N C I P L E 7 :
A Coach Still Needs a Coach 34

2. Relationship and Trust 39
P R I N C I P L E 8 :
Maintain Authentic Rapport and Humor 39
P R I N C I P L E 9 :
Touch a Heart with Care and Sincerity 44
P R I N C I P L E 1 0 :
Practice Integrity and Build Trust 46

3. Asking Questions and Curiosity 53
P R I N C I P L E 1 1 :
Curiosity Ignites the Spirit 53
P R I N C I P L E 1 2 :
Ask Questions that Empower and Create Buy-In 56
P R I N C I P L E 1 3 :
Avoid Judgmental and Advice-Oriented Questions 61
P R I N C I P L E 1 4 :
Powerful Questions Release Solutions 64
P R I N C I P L E 1 5 :
Asking Great Questions Requires Practice 71

4. Listening and Intuition 79
P R I N C I P L E 1 6 : Listen Rather than Tell 79
P R I N C I P L E 1 7 :
Be Present and Turn Off Your Inner Dialog 83
P R I N C I P L E 1 8 :
Avoid Jumping to Premature Conclusions 86
P R I N C I P L E 1 9 :
Be Impartial and Non Judgmental 89
P R I N C I P L E 2 0 :
Listen Deeply, Use Observation and Intuition 93

5. Feedback and Awareness 99
P R I N C I P L E 2 1 :
Embrace Feedback to Triumph 99
P R I N C I P L E 2 2 :
Awareness and Acceptance Cultivates Transformation 107

6. Suggestions and Simplification 113
P R I N C I P L E 2 3 :
Get Consent Before Giving Suggestions 113
P R I N C I P L E 2 4 :
Use the Power of Simplicity 119

7. Goals & Action Plans 123
P R I N C I P L E 2 5 :
Establish Goal Ownership & Commitment 123
P R I N C I P L E 2 6 :
Create Strategies and Action Plans for Goals 127
P R I N C I P L E 2 7 :
Keep Score of Goals and Action Steps 132

8. Accountability & Accomplishments 137
P R I N C I P L E 2 8 :
Support Goals Completion Continuously 137
P R I N C I P L E 2 9 :
Accountability Drives Accomplishments 143
P R I N C I P L E 3 0 :
Acknowledge Efforts and Progress 150

P A R T I I
Situational coaching MODEL (SCM)

9. The Six Paradigms of Situational Coaching 159
Goals Paradigm 160
Exploration Paradigm 166 Analysis Paradigm 170
Releasing Paradigm 173
Decision Paradigm 179
Action Paradigm 181
Using the Situational Coaching Model 186

P A R T I I I
Achievers Coaching Techniques (act )
10. Taking Full Responsibility for Results 199
11. Building Self-Esteem and Removing Roadblocks 209
12. Clarifying Your Life Purposeand Your Vision 219
13. Setting Effective Goals 225
14. Visualizing and Affirming Desired Outcomes 231
15. Planning for Action and Taking Massive Action 241
16. Using Feedback, Learning and Perseverance to Your Advantage 247
17. Using the Law of Attraction and Celebrating Your Success 253
18. Making the Impossible Dream Possible 261

Index