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Select Connect, ALEKS, SIMnet, or GO below to find training tools and support resources to get your course setup for success.
Find Connect help here, from basic setup videos to advanced reporting guides.
Use ALEKS support kick-start guides and registration videos to start the term off right.
Access SIMnet training materials, student registration support, and more.
Access GO training materials, including start-up guides, and more.
Find Sharpen resources here, from student registration support to basic setup videos.
New for Connect! Student Engagement Tips
Looking for your textbook’s PowerPoint or other instructor resources? We’ve got you covered!
Want support for your McGraw Hill eBook or the free ReadAnywhere app? We’ve got you covered!
Connect and SIMnet
Visit the Tech Online Support Center
or contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
ALEKS
Visit the Tech Online Support Center
or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM ET
Monday-Thursday: 7:00 AM to 1:00 AM ET
Friday: 7:00 AM to 9:00 PM ET
Phone: (800) 258-2374
Online: Submit a Support Request
Chat: Chat with a Representative
Instructors, get personalized 1-to-1 support from our implementation team.
Have a question? Need advice? Whatever you need to ensure you and your students are set up for success, our implementation consultants can help. Just answer a few simple questions so we can best assist you.
Looking for new course materials, need a desk copy, or want to talk about new McGraw Hill products? Locate contact information for your McGraw Hill sales representative.
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
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