Refund requests for Higher Ed digital/online product purchases
Request refunds for Higher Ed digital product purchases.
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Higher Education
Customer Support
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Refund requests for digital/online products purchased directly from McGraw-Hill are submitted here: https://mhedu.force.com/CSOM/s/website-product-return
Contact McGraw Hill Education Customer Service at (800) 338-3987 or email support at customer.service@mheducation.com to check on status of your request. The hours of operation for Customer Service are Monday - Friday from 8 AM - 8 PM Eastern Time.
Outside the United States - Contact International Customer Service Department:
Phone: (609) 426-5793
Hours of Operation: 8:00 AM to 8:00 PM Eastern Time, Monday through Friday (USA)