Import Users/Rosters - Errors and Resolution Steps
Review common user roster import errors and steps to resolve them.
Tags
- Direct Login & Manual-Rostering
- High School
- PreK-12
- Customer Support
- School Administrator
- User Guides & Account Management
- Preschool
- Middle School
- Elementary School
This article applies to districts that use Direct Login and Manual-Rostering. Direct Login means that teachers, students, and administrators log in at my.mheducation.com. Manual Rostering means that teachers manually redeem program content and roster their own classes.
If you are unsure which Access Service applies to your district, please see this article for more information.