Digital Products

Connect®
Course management and student learning tools backed by great support.

McGraw Hill GO
Greenlight learning with the new eBook+

ALEKS®
Personalize learning and assessment

ALEKS® Placement, Preparation, and Learning
Achieve accurate math placement

SIMnet
Ignite mastery of MS Office and IT skills

McGraw Hill eBook & ReadAnywhere App
Get learning that fits anytime, anywhere

Sharpen: Study App
A reliable study app for students

Virtual Labs
Flexible, realistic science simulations

AI Reader
Encourage Discovery, Boost Understanding

MH Medical
Learning Solutions for Medical Education

Services

Affordable Access
Reduce costs and increase success

Learning Management System Integration
Log in and sync up

Content Collections powered by Create®
Curate and deliver your ideal content

Custom Courseware Solutions
Teach your course your way

Education for All
Let’s build a future where every student has a chance to succeed

Business Program
Explore business learning solutions & resources

Professional Services
Collaborate to optimize outcomes

Remote Proctoring
Validate online exams even offsite

Institutional Solutions
Increase engagement, lower costs, and improve access for your students

Evergreen
Updated, relevant materials—without the hassle.

Support

General Help & Support Info
Customer Service & Tech Support contact information

Online Technical Support Center
FAQs, articles, chat, email or phone support

Support At Every Step
Instructor tools, training and resources for ALEKS, Connect & SIMnet

Instructor Sample Requests
Get step by step instructions for requesting an evaluation, exam, or desk copy

Platform System Check
System status in real time

Where to Go for Help with Connect

Find out where to go for help in Connect. Use these practical tips to get your problem resolved quickly and easily.

Want to chat? Our team is available to help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:

Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative

Customer Service Team

Contact customer service for questions regarding pricing, orders, shipping, or returns.

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET

Phone: (800) 338-3987
Fax: (800) 953-8691

By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218

Company Info

Get Help

Additional Resources

Follow McGraw Hill:

© 2025 McGraw Hill. All Rights Reserved.

© 2025 McGraw Hill. All Rights Reserved.

© 2025 McGraw Hill. All Rights Reserved.