mheducation.com FAQ's
Browse frequently asked questions about mheducation.com.
- Customer Support
Q) My order on mheducation.com is showing tax. Does this mean that I will be charged tax?
A) All orders on the website initially show tax on the checkout page and on your email order receipt.
-
However, your final invoice will not reflect sales tax if the following conditions are met:
-
Your organization has already submitted the necessary tax-exemption documentation to McGraw Hill.
-
You reference the shipping and billing address associated with your organization's account during checkout.
-
-
If your organization has NOT already submitted the necessary tax-exemption documentation to McGraw Hill, contact Customer Service:
-
800-338-3987 Monday - Friday 8 am - 8 pm EST
-
seg_customerservice@mheducation.com
-
Q) How can I request a digital sample for my K-12 school?
A) Follow the steps below:
-
Go to mheducation.com.
-
Click PreK-12 at the top left-hand side of the page and select PreK-12 Home Page.
-
Click the Request a Print Sample link.
-
Fill out and submit the web form.
Q) Where can I find McGraw Hill AP product information?
A) Follow the steps below:
-
Go to mheducation.com.
-
Click PreK-12 at the top left-hand side of the page and select PreK-12 Home Page.
-
Scroll down to Featured School & District Programs and click on the AP®, Honors, & Electives link.
Q) What would be my cost for items listed on mheducation.com?
A) Users purchasing on behalf of a school need to log in first under the school's account to see school pricing. Individuals, along with all users who aren’t currently logged in, will see list pricing.
