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eBook Support Center

Role

FAQs for Students

ReadAnywhere is a free McGraw Hill eBook reading app that lets students access course materials on a smartphone or tablet for studying anytime and anywhere.

Yes. ReadAnywhere supports Connect courses with SmartBook, allowing students to access textbook content and complete SmartBook assignments on mobile devices.

Yes. Students can download textbook chapters, take notes, and complete SmartBook assignments offline, then sync their work once the device reconnects to the internet.

Yes. The app supports mobile reading features such as highlighting and note-taking so students can keep studying without carrying a physical textbook.

Additional Help & Support Resources

Technical Support Tickets

Submit a Request Ticket

Instructors Popular Support Topics

 Implementation & Getting Started

 Technical Support

FAQs for Instructors

Web Access: Instructors and students can launch the eBook directly within McGraw Hill Connect, Bookshelf (myebooks.mheducation.com), or through your institution’s paired Learning Management System (Canvas, Blackboard, Brightspace/D2L, Moodle).

 

Mobile & Tablet Access: Users can download the free ReadAnywhere® app on iOS (App Store) or Android (Google Play). Signing in with their McGraw Hill credentials grants full mobile access to their active course eBooks and SmartBook assignments.

Offline Access: Yes. Through the ReadAnywhere mobile app, students can download individual chapters or the entire eBook to their device to read and study without an active internet connection.

Built-in Study Tools: Both web and mobile reader versions include:

  1. Full-text search and quick navigation by chapter or page number.
  2. Highlighting and personal note-taking.
  3. Audio / Read Aloud (Text-to-Speech) capabilities.
  4. Glossary term definitions, bookmarks/place marks, and adjustable text display settings (font size and contrast).

McGraw Hill eBook: A complete digital version of the print textbook containing all text, figures, reference sources, and end-of-chapter content. It serves as the primary reference and comprehensive reading resource.

SmartBook: An interactive, adaptive reading and learning tool assignable inside Connect. SmartBook assesses student comprehension in real time using adaptive questioning, highlights key concepts based on individual learning needs, and provides actionable performance reporting to instructors.

Instructor Review Samples: Instructors can request a complimentary digital eBook sample by searching for the title or ISBN on mheducation.com, selecting "Get my free copy" > eBook, and completing the adoption sample form. Once verified, the title is added to your Bookshelf.

Student Print Upgrades: Students who purchase Connect or eBook access can order a discounted, loose-leaf print version of the textbook directly from their Connect course home page or student dashboard.

Instructors Additional Help & Support Resources

Higher Ed Technical Support: US and Canada

Phone: (800) 331-5094

Email & Chat Hours:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Holiday Closures: Memorial Day. 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day

Higher Ed Customer Service

For questions about purchases, billing or refunds.

Phone: (800) 331-5094

Higher Ed Technical Support: Other International

Chat Hours:

Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Higher Ed McGraw Hill Representative

Outside the United States:

Higher Ed McGraw Hill Representative

Outside the United States:

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