Review ALEKS whitelist requirements to ensure proper network and firewall access.
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Add ports 443 (SSL) and 80 (HTTP) to your firewall or proxy. If you need to filter by hostname, whitelist *.aleks.com and mheducation.com (for videos).
If you are not able to use wildcards, then whitelist the following URLs:
Filtering by specific IP address is not possible, as the IP address of those services (including ALEKS) change on a regular basis based on traffic patterns.
Support Topics/Devices & Applications/Browser Device Compatibility
Context/Integration Type/SSO & Manual-Rostering
prek-12
2026-07-16T11:01:02.859-04:00
<p>Add ports 443 (SSL) and 80 (HTTP) to your firewall or proxy. If you need to filter by hostname, whitelist *.aleks.com and mheducation.com (for videos).</p> <p>If you are not able to use wildcards, then white-list the following URLs:</p> <p><a href="https://aleks.com" target="_blank">https://aleks.com</a><br> <a href="https://www.aleks.com" target="_blank">https://www.aleks.com</a><br> <a href="https://www-awa.aleks.com" target="_blank">https://www-awa.aleks.com</a><br> <a href="https://www-awu.aleks.com" target="_blank">https://www-awu.aleks.com</a><br> <a href="https://www-awy.aleks.com" target="_blank">https://www-awy.aleks.com</a><br> <a href="https://secure-awa.aleks.com" target="_blank">https://secure-awa.aleks.com</a><br> <a href="https://secure-awu.aleks.com" target="_blank">https://secure-awu.aleks.com</a><br> <a href="https://secure-awy.aleks.com" target="_blank">https://secure-awy.aleks.com</a><br> <a href="https://secure.aleks.com" target="_blank">https://secure.aleks.com</a><br> <a href="https://api-client.aleks.com" target="_blank">https://api-client.aleks.com</a><br> <a href="https://support.aleks.com" target="_blank">https://support.aleks.com</a></p> <p>Also, allow <a href="https://media.gaspar.mheducation.com/" target="_blank">https://media.gaspar.mheducation.com/</a>, <a href="https://api.gaspar.mheducation.com/" target="_blank">https://api.gaspar.mheducation.com/</a>, <a href="https://www.google-analytics.com" target="_blank">www.google-analytics.com</a> and rum-static.pingdom.net. </p> <p>Filtering by specific IP address is not possible as the IP address of those services (including ALEKS) change on a regular basis based on traffic pattern.</p> <p> </p> <h3>Related Articles</h3> <p><a href="/content/mheducation/us/en/prek-12/support/knowledge/connected-what-websites-should-be-unblocked-whitelisted-to-use-connected-and-open-learning" target="_blank">McGraw Hill Whitelist Information</a></p> <p><a href="/content/mheducation/us/en/prek-12/support/knowledge/mcgraw-hill-system-requirements" target="_blank">McGraw Hill System Requirements</a></p> <p><a href="https://www.aleks.com/support/system_requirements" target="_blank">ALEKS System Requirements</a></p> dts Review ALEKS whitelist requirements to ensure proper network and firewall access. 2025-11-11 ALEKS Whitelist Information Review ALEKS whitelist requirements to ensure proper network and firewall access. Review ALEKS whitelist requirements to ensure proper network and firewall access.
Review ALEKS whitelist requirements to ensure proper network and firewall access.
Add ports 443 (SSL) and 80 (HTTP) to your firewall or proxy. If you need to filter by hostname, whitelist *.aleks.com and mheducation.com (for videos). If you are not able to use wildcards, then white-list the following URLs: https://aleks.com https://www.aleks.com https://www-awa.aleks.com https://www-awu.aleks.com https://www-awy.aleks.com https://secure-awa.aleks.com https://secure-awu.aleks.com https://secure-awy.aleks.com https://secure.aleks.com https://api-client.aleks.com https://support.aleks.com Also, allow https://media.gaspar.mheducation.com/, https://api.gaspar.mheducation.com/, www.google-analytics.com and rum-static.pingdom.net. Filtering by specific IP address is not possible as the IP address of those services (including ALEKS) change on a regular basis based on traffic pattern. Related Articles McGraw Hill Whitelist Information McGraw Hill System Requirements ALEKS System Requirements
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Customer Support, PreK-12, School Administrator, Classroom Teacher, School Student, School Parent, Elementary School, Middle School, High School, Direct Login & Auto-Rostering, Direct Login & Manual-Rostering, SSO & Auto-Rostering, SSO & Manual-Rostering, Supplemental, Math, ALEKS, Troubleshooting, Browser Device Compatibility
