Questions and Answers:
Tell us a bit about you and your career at McGraw Hill.
My name is Ember Wright. I am 34 years old, married, and have three wonderful sons. My husband, Matt and I have been married for 14 years. Our oldest son Jake recently graduated high school and has already flown the nest to buy his own home. Our middle son Nick is going to be 15 this year. He is on Ashland’s Esports team and enjoys academics. Our youngest son Jonny is 7. He completes our family in the most loving way.
In April of 2017, I got a call from a temp agency that seemed too good to be true. For the first time in my life, I was without employment and this call was a sign from above that I was indeed ready to try again. Five months later I became a full-time employee working for a company I couldn’t be more impressed with.
In the past 4 years I have received multiple trainings in several departments across McGraw Hill. In 2020 during the pandemic, I was selected to train and lead the first remote learning class. They went live July 2020, and I can say by far, this was one of the best experiences I have had here. I was challenged, yet supported in every way.
I love serving our customers and reps daily through diligent, honest work. I am prepared to get down in the trenches during busy season, and help our company find ways to improve not only the processes but the overall experience.
What does a typical workday look like for you? How has your work changed due to COVID-19?
Typically, each day I try and hit the ground running (with a coffee in my hand, of course). I manage email queues while taking calls from customers and reps. Some days I work in other departments to support the bigger picture.
My workday has changed dramatically since COVID-19. I miss the office feel some days, because I am a people person and now, I do all my communicating through email, chat or Zoom.
What would you tell a job seeker about working at McGraw Hill to encourage them to apply?
McGraw Hill is a great place to work. We have a wonderful training system set in place to provide you with all the tools you will need. We have good benefits and leadership here cares more about our wellbeing than any other company I have ever worked for.