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Locations and Contact Information

McGraw Hill distributes its educational content and learning solutions
in more than 100 countries, with over 40 offices worldwide.

Our U.S. Offices

  • Columbus

    8787 Orion Place
    Columbus, OH 43240

  • Dubuque

    501 Bell Street
    Dubuque, IA 52001

  • New York

    1325 Avenue of the Americas
    New York, NY 10019

  • Chicago

    120 South Riverside Plaza
    Chicago, IL 60606

Regional Hubs

North America

Latin America

Europe & Middle East

Asia Pacific

View global Professional office contact information

Customer Support

PreK–12

Customer Service Online Support Center

U.S. Customer Service:
Phone: (800) 338-3987
Fax: (800) 953-8691

Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET

Contact a PreK-12 Sales Rep

PreK-12 Support

Higher Ed

Customer Service Online Support Center

U.S. Customer Service:
Phone: (800) 338-3987
Fax: (800) 953-8691

Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM ET

Locate your higher education representative

For International Customer Service or to learn more about our offices outside of the US, click here.

Submit Support Case

Phone: (800) 338-3987

Fax: (800) 953-8681

Mail: 

McGraw Hill
P.O. Box 182605
Columbus, OH 43218

Hours of Operation:

Monday-Friday:  8:00 AM to 8:00 PM ET

Outside the United States: Contact International Customer Support

PreK–12 McGraw Hill Representative

Contact a Sales Rep

PreK–12 Contact Customer Support

Phone: (800) 338-3987

Fax: (800) 953-8681

Mail: 

McGraw Hill
P.O. Box 182605
Columbus, OH 43218

Hours of Operation:

Monday-Friday:  8:00 AM to 8:00 PM ET

Outside the United States:

Contact International Customer Support

PreK–12 Contact Tech Support

Submit a Request Ticket

Phone: (800) 437-3715

Hours of Operation:

Monday-Friday: 8:00 AM to 8:00 PM ET
Saturday & Sunday: Closed

Higher Ed McGraw Hill Representative

Find your Higher Ed Rep

Outside the United States:

Contact International Support

Higher Ed Contact Customer Support

Phone: (800) 331-5094

Email:
Sunday: 12:00 PM to 12:00 AM ET
Monday-Thursday: 24 hours ET
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Phone:
Sunday: 12:00 PM to 1:00 AM ET
Monday-Thursday: 8:00 AM to 1:00 AM ET
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET

Holiday Closures: Memorial Day. 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day

Higher Ed Tech Support

Submit a Request Ticket

ALEKS Customer Support (US)

Submit US Support Ticket

Phone: (800) 258-2374

Hours of Operation:

Monday-Thursday: 7:00 AM to 1:00 AM ET

Friday: 7:00 AM to 9:00 PM ET

Saturday: Closed

Sunday: 4:00 PM to 1:00 AM ET

ALEKS Customer Support (Canada)

Submit Canada Support Ticket

Phone: (800) 233-6870

IMPORTANT NOTE: Due to Canadian laws, before calling you must submit written consent for our agents to access your account via the quick link: https://ca.aleks.com/support/form. After submission, you will be emailed a case number to supply the ALEKS Support Agent when calling.

Hours of Operation:

Monday-Thursday: 7:00 AM to 1:00 AM ET

Friday: 7:00 AM to 9:00 PM ET

Saturday: Closed

Sunday: 4:00 PM to 1:00 AM ET

ALEKS Customer Support (Latin America)

Submit LATAM Support Ticket
Contact LATAM Support

Outside the United States: Contact International Customer Support

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