Statement from CTB/McGraw-Hill Regarding Service Interruptions

Published May 1, 2013

By Jo Ann Craig

Statement from CTB/McGraw-Hill Regarding Service Interruptions

MONTEREY, Calif. — May 1, 2013 — Earlier this week, students taking online assessments in Indiana and Oklahoma as well as other test takers who use our online systems for summative assessments experienced system interruptions, which have led some local districts to temporarily suspend testing. We regret the impact on these schools and students and have made changes to correct the situation and online testing is resuming today.

Subject to state and local policies, students affected by the interruption will be able to resume testing where they left off. While no data has been lost, we understand just how disruptive and frustrating these interruptions have been. The interruptions are not acceptable to students and educators or to CTB/McGraw-Hill. We have worked with the schools in these states for many years and value our relationships with them. We sincerely regret the problems we have caused.

We are doing everything possible to ensure that testing will continue successfully through the remainder of the assessment windows.

About CTB/McGraw-Hill

CTB/McGraw-Hill, a division of McGraw-Hill, has an 85-year record of innovation and excellence in assessment, and serves more than 18 million students in all 50 states and in 49 countries. One of the first American publishers to introduce objective, standardized achievement tests to schools, today CTB/McGraw-Hill is a leader in testing with recognized products for online interim and formative, adult, and language proficiency assessment. Dedicated to advancing the use of student performance data to inform instructional decision making, CTB/McGraw-Hill's innovation continues today with technologies that include Web-based assessment and reporting, student response device software, and artificial intelligence for automated scoring of student essays. For more information, visit

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