Theory of Constraints Handbook
Table of Contents

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Section I: What is TOC?; Chapter 1. Introduction to TOC--My Perspective; Section II: Critical Chain Project Management; Chapter 2. The Problems with Project Management; Chapter 3. A Critical Chain Project Management Primer; Chapter 4. Getting Durable Results with Critical Chain--A Field Report; Chapter 5. Making Change Stick; Chapter 6. Project Management in a Lean World--Translating Lean Six Sigma (LSS) into the Project Environment; Section III: Drum-Butter-Rope, Buffer Management and Distribution; Chapter 7. A Review of Literature on Drum-Butter-Rope, Buffer Management and Distribution; Chapter 8. DBR, Buffer Management, and VATI Flow; Chapter 9. From DBR to Simplified-DBR for Make-to-Order; Chapter 10. Managing Make-to-Stock and the Concept of Make-to-Availability; Chapter 11. Supply Chain Management; Chapter 12. Integrated Supply Chain; Section IV: Performance Measures; Chapter 13. Traditional Measures in Finance and Accounting, Problems, Literature Review, and TOC Measures; Chapter 14. Resolving Measurement/Performance Dilemmas; Chapter 15. Continuous Improvement and Auditing; Chapter 16. Holistic TOC Implementation Case Studies; Section V: Strategy, Marketing, and Sales; Chapter 17. Traditional Strategy Models and Theory of Constraints; Chapter 18. Theory of Constraints Strategy; Chapter 19. Strategy; Chapter 20. The Layers of Resistance--The Buy-In Process According to TOC; Chapter 21. Less is More--Applying the Flow Concepts to Sales; Chapter 22. Mafia Offers: Dealing With a Market Constraint; Section VI: Thinking Processes; Chapter 23. The TOC Thinking Processes; Chapter 24. Daily Management with TOC; Chapter 25. Thinking Processes Including S&T Trees; Chapter 26. TOC for Education; Chapter 27. Theory of Constraints in Prisons; Section VII: TOC in Services; Chapter 28. Services Management; Chapter 29. Theory of Constraints in Professional, Scientific, and Technical Services; Chapter 30. Customer Support Services According to TOC; Chapter 31. Viable Vision for Health Care Systems; Chapter 32. TOC for Large-Scale Healthcare Systems; Section VIII: TOC in Complex Environments; Chapter 33. Theory of Constraints in Complex Organizations; Chapter 34. Applications of Strategy and Tactics Trees in Organizations; Chapter 35. Complex Environments; Chapter 36/ Combining Lean, Six Sigma, and the Theory of Constraints to Achieve Breakthrough Performance; Chapter 37. Using TOC in Complex Systems; Chapter 38. Theory of Constraints for Personal Productivity/Dilemmas; Selected Bibliography of Eliyahu M. Goldratt; Index