Supervision: Key Link to Productivity https://www.mheducation.com/cover-images/Jpeg_250-high/0078029228.jpeg?404URL=https://shop.mheducation.com/mhshopweb/images/no_cover_140.png
Table of Contents

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Program Details

SECTION ONE: FOUNDATIONS OF SUPERVISION

Chapter 1: Supervision in a Changing Workplace

Chapter 2: Making Sound and Creative Decisions

Chapter 3: Improving Communication Skills

Chapter 4: Motivating Today’s Employees

SECTION TWO: CONTEMPORARY ISSUES

Chapter 5: Managing Change and Innovation

Chapter 6: Ethics and Organization Politics

SECTION THREE: PLANNING AND ORGANIZING SKILLS

Chapter 7: Supervisory Planning

Chapter 8: Managing Your Time

Chapter 9: Organizing and Delegating

Chapter 10: Understanding Work Groups and Teams

SECTION FOUR: STAFFING SKILLS

Chapter 11: Staffing and Training Skills

Chapter 12: Understanding Equal Employment Opportunity

Chapter 13: Counseling and Supporting Employees

SECTION FIVE: LEADERSHIP SKILLS

Chapter 14: Developing Leadership Skills

Chapter 15: Handling Conflict and Stress

Chapter 16: Appraising and Rewarding Performance

Chapter 17: Employee and Labor Relations

SECTION SIX: CONTROLLING SKILLS

Chapter 18: Supervisory Control and Quality

Chapter 19: Improving Productivity

Chapter 20: Providing a Safe and Healthy Work Environment