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Cachon Operations Management 2e is designed for undergraduate students taking an introductory course in Operations Management. This text will share many of the strengths of Matching Supply with Demand: An Introduction to Operations Management. Operations Management by Cachon comprehensively spans the relevant domain of topics, is accessible to a typical undergraduate student (i.e., limited real world business experience), incorporates the latest research and knowledge, and provides thorough pedagogical support for instructors along with innovative learning support for students. Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need, when they need it, and how they need it, so that your class time is more engaging and effective.
Chapter 1: Introduction to Operations Management
Chapter 2: Introduction to Processes
Chapter 3: Process Analysis
Chapter 4: Process Improvement
Chapter 5: Process Analysis with Multiple Flows
Chapter 6: Learning Curves
Chapter 7: Process Interruptions
Chapter 8: Lean Operations and the Toyota Production System
Chapter 9: Quality and Statistical Process Control
Chapter 10: Introduction to Inventory Management
Chapter 11: Supply Chain Management
Chapter 12: Inventory Management with Steady Demand
Chapter 13: Inventory Management with Perishable Demand
Chapter 14: Inventory Management with Frequent Orders
Chapter 15: Forecasting
Chapter 16: Service Systems with Patient Customers
Chapter 17: Service Systems with Impatient Customers
Chapter 18: Scheduling to Prioritize Demand
Chapter 19: Project Management
Chapter 20: New Product Development
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