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Thoroughly revised and updated, Medical Office Procedures is a text-workbook that introduces and describes the tasks of a medical office assistant's career; teaches records management, medical communications, and scheduling skills; and describes procedures for preparing patients' charts and bills.

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Table of Contents

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Program Details

Part 1 The Administrative Medical Assistant's Career

Chapter 1 The Administrative Medical Assistant

Chapter 2 Medical Ethics, Law, and Compliance

Part 2 Administrative Responsibilities

Chapter 3 Office Communications: An Overview of Written and Verbal Communication

Chapter 4 Office Communications: Phone, Scheduling, and Mail

Chapter 5 Managing Health Information

Chapter 6 Office Management

Part 3 Practice Financials

Chapter 7 Insurance and Coding

Chapter 8 Billing, Reimbursement, and Collections

Chapter 9 Practice Finances

Part 4 Preparing for Employment

Chapter 10 Preparing for Employment in the Medical Office

AppendixA: Introduction to Medisoft

AppendixB: Transcription Guidelines

AppendixC: ICD-9-CM Information Glossary

Bibliography

Index

WorkingPapers