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The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.
The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.
Family Relationships.....
Love Relationships.....
The Workplace.....
The Importance of Skill Development.....
An Expressed Struggle.....
Interdependence.....
Perceived Incompatible Goals.....
Perceived Scarce Resources.....
Interference......
The Four Horsemen......
Stressful Drama Examples.....
Escalatory Spirals.....
Avoidance Spirals......
Metaphors Reflecting Danger
Metaphors Reflecting Opportunity
The Dangers of Single Focus.....
Identify The Filters on Your Lens.....
Gender Filters.....
Cultural Filters.....
Topic Goals: What Do We Want?.....
Relational Goals: Who Are We to Each Other?.....
Identity, or Face-Saving, Goals: Who Am I in This Interaction?.....
Process Goals: What Communication Process Will Be Used?.....
Prospective Goals.....
Transactive Goals.....
Retrospective Goals.....
Clarify Your Goals
Estimate the Other’s Goals.....
Designated Power.....
Either/Or Power.....
Both/And Power.....
Power Denial.....
Resources Control
Interpersonal Linkages
Communication Skills
Expertise
High Power.....
Low Power.....
Dialogue.....
Restraint.....
Focus on Interdependence
The Power of Calm Persistence.....
Stay Actively Engaged.....
Empowerment of Low-Power People by High-Power People.....
Metacommunication.....
What to Say When You Are Low Power.....
Avoidance and Culture.....
The Avoid/Criticize Loop.....
Avoiding.....
Destructive Domination.....
Threats.....
Competition.....
Obliging.....
Integrating.....
Bullying.....
Violence.....
Patterns of Violence.....
Explanations for Violence.....
Being Stuck.....
Are You Stuck?.....
Functions of Emotions.....
Functions of Negative Emotions.....
Functions of Positive Emotions.....
Core Concerns: Organizing Positive Emotions
First Steps: Learn to Be a Warrior—of the Heart.....
Systems Theory.....
Complex Conflict Patterns....
Interaction Rules.....
Microevents.....
Conflict Assessment Guide.....
Difficult Conversations Guide.....
Assumptions.....
Communication Patterns.....
Disadvantages.....
Assumptions.....
Balancing Power
Communication Patterns.....
Coaching for Integrative Negotiators: Putting It Into Practice
Nonspecific Compensation
Disadvantages of Integrative Bargaining
1. Attend to the relationship
2. Attend to all elements of communication
3. Focus on interests, not positions
4. Generate many options
5. Find legitimate criteria
6. Analyze the “best alternative to a negotiated agreement (BATNA
7. Work with fair and realistic commitments
What makes implementing the Core Concerns So Difficult?
Conditions for Helping.....
Cautions about Informal Intervention.....
The Intervention Continuum.....
When the Parties Decide.....
When an Outsider Decides.....
Arbitration: An Expert Decides
Insights from History, Politics, and Literature.....
The Strand of Truth.....
The Strand of Forbearance.....
The Strand of Empathy.....
Commitment to the Relationship out of Awareness of Our Interdependence
Family Relationships.....
Love Relationships.....
The Workplace.....
The Importance of Skill Development.....
An Expressed Struggle.....
Interdependence.....
Perceived Incompatible Goals.....
Perceived Scarce Resources.....
Interference......
The Four Horsemen......
Stressful Drama Examples.....
Escalatory Spirals.....
Avoidance Spirals......
Metaphors Reflecting Danger
Metaphors Reflecting Opportunity
The Dangers of Single Focus.....
Identify The Filters on Your Lens.....
Gender Filters.....
Cultural Filters.....
Topic Goals: What Do We Want?.....
Relational Goals: Who Are We to Each Other?.....
Identity, or Face-Saving, Goals: Who Am I in This Interaction?.....
Process Goals: What Communication Process Will Be Used?.....
Prospective Goals.....
Transactive Goals.....
Retrospective Goals.....
Clarify Your Goals
Estimate the Other’s Goals.....
Designated Power.....
Either/Or Power.....
Both/And Power.....
Power Denial.....
Resources Control
Interpersonal Linkages
Communication Skills
Expertise
High Power.....
Low Power.....
Dialogue.....
Restraint.....
Focus on Interdependence
The Power of Calm Persistence.....
Stay Actively Engaged.....
Empowerment of Low-Power People by High-Power People.....
Metacommunication.....
What to Say When You Are Low Power.....
Avoidance and Culture.....
The Avoid/Criticize Loop.....
Avoiding.....
Destructive Domination.....
Threats.....
Competition.....
Obliging.....
Integrating.....
Bullying.....
Violence.....
Patterns of Violence.....
Explanations for Violence.....
Being Stuck.....
Are You Stuck?.....
Functions of Emotions.....
Functions of Negative Emotions.....
Functions of Positive Emotions.....
Core Concerns: Organizing Positive Emotions
First Steps: Learn to Be a Warrior—of the Heart.....
Systems Theory.....
Complex Conflict Patterns....
Interaction Rules.....
Microevents.....
Conflict Assessment Guide.....
Difficult Conversations Guide.....
Assumptions.....
Communication Patterns.....
Disadvantages.....
Assumptions.....
Balancing Power
Communication Patterns.....
Coaching for Integrative Negotiators: Putting It Into Practice
Nonspecific Compensation
Disadvantages of Integrative Bargaining
1. Attend to the relationship
2. Attend to all elements of communication
3. Focus on interests, not positions
4. Generate many options
5. Find legitimate criteria
6. Analyze the “best alternative to a negotiated agreement (BATNA
7. Work with fair and realistic commitments
What makes implementing the Core Concerns So Difficult?
Conditions for Helping.....
Cautions about Informal Intervention.....
The Intervention Continuum.....
When the Parties Decide.....
When an Outsider Decides.....
Arbitration: An Expert Decides
Insights from History, Politics, and Literature.....
The Strand of Truth.....
The Strand of Forbearance.....
The Strand of Empathy.....
Commitment to the Relationship out of Awareness of Our Interdependence
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