Human Relations in Organizations: Applications and Skill Building https://www.mheducation.com/cover-images/Jpeg_250-high/0077720563.jpeg?404URL=https://shop.mheducation.com/mhshopweb/images/no_cover_140.png

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Table of Contents

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Program Details

PART ONE

INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU

1 Understanding Behavior, Human Relations, and Performance

2 Personality, Stress, Learning, and Perception

3 Attitudes, Self-Concept, Values, and Ethics

4 Time and Career Management

 

PART TWO

INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS

5 Communications, Emotions, and Criticism

6 Dealing with Conflict

 

PART THREE

LEADERSHIP SKILLS: INFLUENCING OTHERS

7 Leading and Trust

8 Motivating Performance

9 Ethical Power, Politics, and Etiquette

10 Networking and Negotiating

 

PART FOUR

LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE

11 Team Dynamics, Creativity and Problem Solving, and Decision Making

12 Organizational Change and Culture

13 Valuing Diversity Globally