
The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
1st Edition
By C. Britt Beemer and Robert Shook
ISBN10: 0071603654
ISBN13: 9780071603652
Copyright: 2009
ISBN10: 0071603654
ISBN13: 9780071603652
Copyright: 2009
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