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Table of Contents

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Program Details

Part 1: Communication Basics

Chapter 1. Communication, Perception, and Your Life

Chapter 2. Communicating Verbally

Chapter 3. Communicating Nonverbally

Chapter 4. Communicating through Listening

Part 2: Communication Contexts

Chapter 5. Interpersonal Communication

Chapter 6. Global and Intercultural Communication

Chapter 7. Mediated Communication and Social Media

Chapter 8. Organizational and Small Group Communication

Part 3: Public Speaking Basics

Chapter 9. Topic Selection and Audience Analysis

Chapter 10. Organizing Your Presentation

Chapter 11. Gathering Information and Supporting Materials

Chapter 12. Delivery and Communication Anxiety

Part 4: Speaking to Inform and Persuade

Chapter 13. Public Presentations to Inform

Chapter 14. Public Presentations to Persuade

Chapter 15. Using Communication Skills As You Enter the Workplace