Business Communication: A Problem-Solving Approach https://www.mheducation.com/cover-images/Jpeg_400-high/1260088359.jpeg 2 9781260088359 Business Communication: A Problem-Solving Approach 2e prepares students to take charge of the communication challenges they’ll face on the job. With a focus on effective decision making, the text provides a process for analyzing communication problems and thorough support for designing successful solutions. Students will gain a realistic picture of today’s business environment, including the impacts of the pandemic and the importance of inclusive, socially responsible communication. Numerous end-of-chapter scenarios provide a wide range of opportunities for problem solving in context. This edition continues its strong coverage of style and grammar, with additional practice activities and a reference chapter that now includes sentence building. The text’s distinctive chapters on visual communication have been consolidated into one comprehensive chapter, and updated advice on the use of communication technologies has been incorporated throughout.
Business Communication: A Problem-Solving Approach

Business Communication: A Problem-Solving Approach

2nd Edition
By Kathryn Rentz and Paula Lentz
ISBN10: 1260088359
ISBN13: 9781260088359
Copyright: 2021
Product Details +
09781260088359

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The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

Program Details

Brief Table of Contents

Chapter 1 Solving Communication Problems in the Workplace

Chapter 2 Getting Positive Responses to Your Communication

Chapter 3 Communicating with Culturally Diverse Audiences

Chapter 4 Designing the Right Type of Message: From Letters to Social Media

Chapter 5 Communicating Your Messages Visually

Chapter 6 Crafting Effective Sentences and Paragraphs

Chapter 7 Writing Good-News and Neutral Messages

Chapter 8 Writing Bad-News Messages     

Chapter 9 Writing Persuasive Messages and Proposals

Chapter 10 Researching and Writing Reports

Chapter 11 Creating the Right Type of Report

Chapter 12 Delivering Business Presentations and Speeches

Chapter 13 Using Interpersonal Communication Skills in Conversations and Meetings

Chapter 14 Communicating in the Job Search

Reference Chapter A: A Guide to Sentence-Building, Grammar, and Mechanics

Reference Chapter B: A Guide for Documenting Your Sources