Business Communication: A Problem-Solving Approach (Loose-Leaf)1st Edition
Chapter 1: Communicating in the Workplace
Chapter 2: Writing Effectively for Your Audience, Purpose, and Medium
Chapter 3: Designing Documents with Visual Appeal
Chapter 4: Communicating with Visuals
Chapter 5: Crafting Effective Sentences and Paragraphs
Chapter 6: Building Positive Relationships through Communication
Chapter 7: Communicating Across Cultures
Chapter 8: Writing Good-News and Neutral Messages
Chapter 9: Writing Bad-News Messages
Chapter 10: Writing Persuasive Messages and Proposals
Chapter 11: Researching & Writing Reports
Chapter 12: Creating The Right Type of Report
Chapter 13: Delivering Business Presentations and Speeches
Chapter 14: Putting Interpersonal Communication Skills to Work in Conversations and Meetings
Chapter 15: Communicating in the Job Search
Reference Chapter A: Correctness of Communication
Reference Chapter B: Documentation of Sources
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By prompting students to engage with key concepts, while continually adapting to their individual needs, Connect activates learning and empowers students to take control resulting in better grades and increased retention rates. Proven online content integrates seamlessly with our adaptive technology, and helps build student confidence outside of the classroom.Learn More
Available within Connect, SmartBook actively tailors content to the individual student- The more a student interacts with SmartBook, the better it gets to know what they know and what they don’t know, helping students to maximize study time. By providing students with a safe place to make mistakes, showing them the areas they need to work on most, and by giving them consistent, personalized feedback at the exact moment they need it, SmartBook helps them to bridge their knowledge gaps and come to class prepared.Learn More
Each chapter contains exercises that allow students to
- Apply concepts to real-world video cases.
- Analyze a case and apply chapter concepts.
- Quiz knowledge on grammar and usage.
- Demonstrate problem-solving skills through complex examples and diagrams.
- Assess student’s values, skills, and interests via self-assessments.
- Demonstrate knowledge about business models and processes.
Students receive immediate feedback and can track their progress in their own report. Detailed results let instructors see at a glance how each student perfoms and easily track the progress of every student in their course.Learn More
Put responsible writing into practice. LearnSmart Achieve develops and improves editing and business writing skills. This adaptive learning system helps students learn faster, study more efficiently, and retain more knowledge for greater success.Learn More
Skill practice inside and outside the classroom. Presentation Capture gives instructors the ability to evaluate presentations and students the freedom to practice their presentation skills anytime and anywhere. With its fully customizable rubrics, instructors can measure students’ uploaded presentations against course outcome and give students specific feedback on where improvement is needed.
Document Makeovers sharpen the writing skills of students. Students are put to the test in an area where they often struggle with their own writing, and identify, correct, and revise business messages with communication blunders.
Power of Process
Power of Process guides students through critical reading, analysis, and writing process step-by-step. It requires application of active reading and writing strategies while reinforcing the writing process. Students demonstrate critical thinking and analysis on a business message as well as their own writing.
Students may not think grammar and mechanics are the most existing topics, but they need to master the basics. Our grammar quizzes within Connect assess students’ grammar and mechanics. With a total of 150 auto-graded questions, these are great to use as pre- and post-tests in your courses.
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