Business Communication: A Problem-Solving Approach (Loose-Leaf) https://www.mheducation.com/cover-images/Jpeg_400-high/1259565874.jpeg 1 9781259565878
Business Communication: A Problem-Solving Approach (Loose-Leaf)

Business Communication: A Problem-Solving Approach (Loose-Leaf)

1st Edition
By Kathryn Rentz and Paula Lentz
ISBN10: 1259565874
ISBN13: 9781259565878
Copyright: 2018
Product Details +
Read more +

Lowest Price

Rent eBook (180 Days)

video thumbnail
video thumbnail

Learn more about the ebook

$50.00

09781259565878

Purchase Options

Students, we’re committed to providing you with high-value course solutions backed by great service and a team that cares about your success. See tabs below to explore options and pricing. Don't forget, we accept financial aid and scholarship funds in the form of credit or debit cards.

McGraw-Hill eBook

  • Rent or purchase for a fraction of the printed textbook price
  • Easily highlight, take notes and search
  • Download the free ReadAnywhere App for offline access and anytime reading
  • Watch a quick video to learn more
  • Note: the eBook does not include access to Connect. If your instructor assigned Connect, click the "Digital" tab.

Rent Monthly 

$9.95/mo


or

Rent (180 Day)

$50.00


or

Lifetime

$80.00

Loose-Leaf Purchase

  • Purchase un-bound 3-ring binder ready textbook
  • Flexibility and ease of selecting chapters to take where you want to go

What are my shipping options?


ISBN10: 1259565874 | ISBN13: 9781259565878

Purchase

$130.67

Connect

  • Personalize your learning, save time completing homework, and possibly earn a better grade
  • Access to eBook, homework and adaptive assignments, videos, and study resources
  • Download free ReadAnywhere App for offline access to eBook for anytime reading
  • Connect may be assigned as part of your grade. Check with your instructor to see if Connect is used in your course.

See how Connect works >


ISBN10: 1259732932 | ISBN13: 9781259732935

6 Month

$91.50

The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to instructional design and the prior revision cycle and updates to academic research-which typically results in a revision cycle ranging from every two to four years for this product. Pricing subject to change at any time.

Program Details

Chapter 1: Communicating in the Workplace

Chapter 2: Writing Effectively for Your Audience, Purpose, and Medium

Chapter 3: Designing Documents with Visual Appeal

Chapter 4: Communicating with Visuals

Chapter 5: Crafting Effective Sentences and Paragraphs

Chapter 6: Building Positive Relationships through Communication

Chapter 7: Communicating Across Cultures

Chapter 8: Writing Good-News and Neutral Messages

Chapter 9: Writing Bad-News Messages

Chapter 10: Writing Persuasive Messages and Proposals

Chapter 11: Researching & Writing Reports

Chapter 12: Creating The Right Type of Report

Chapter 13: Delivering Business Presentations and Speeches

Chapter 14: Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Chapter 15: Communicating in the Job Search

Reference Chapter A: Correctness of Communication

Reference Chapter B: Documentation of Sources

About the Author

Kathryn Rentz

Dr. Kathryn Rentz is a Professor of English at the University of Cincinnati. She taught her first business writing class as a doctoral student at the University of Illinois at Urbana-Champaign in the early 1980s and has been teaching workplace writing ever since. She helped establish the University of Cincinnati’s professional writing program and has served as its coordinator. She has also won the English Department’s teaching award, directed the department’s graduate program, and helped direct the composition program.

Dr. Rentz’s affiliation with the Association for Business Communication goes back to her beginnings as a business writing teacher. She has performed many roles for the ABC, including serving on the board of directors and chairing the publications board. She served two terms as an Associate Editor of the Journal of Business Communication and was Interim Editor from 2000–2001, for which she won the Francis W. Weeks Award of Merit. In 2008 she won the ABC’s Meada Gibbs Outstanding Teacher Award. In 2011 she was elected Second Vice President for the association. She served as President in 2013–2014 and Past President in 2014–2015. In 2018 she won the Distinguished Member Award.

Dr. Rentz has published articles on business communication pedagogy and research in such journals as Business Communication Quarterly, the Journal of Business Communication, Technical Communication Quarterly, and the Journal of Business and Technical Communication. She has participated in many professional meetings and seminars over the years and is always learning from her colleagues and her students.



Paula Lentz

Dr. Paula Lentz is a Professor and Academic Program Director in the Department of Business Communication at the University of Wisconsin–Eau Claire. She teaches Business Writing, Advanced Business Writing, and MBA courses. In addition, she directs the College of Business’s Business Writing and Presentations Studio and is also a developer and coordinator of the department’s Business Writing Fundamentals Program.

Dr. Lentz is particularly interested in qualitative research that explores narratives and organizational cultures, genre theory, and writing pedagogy. She has published in such journals as Business and Professional Communication Quarterly, Wisconsin Business Education Association Journal, Equal Opportunities International, Journal of Health Administration Communication, and Qualitative Research in Organizations and Management. Her book, Rhetorical Theory and Practice in the Business Communication Classroom, co-authored with Dr. Kristen Getchell of Babson College, received the Association for Business Communication’s 2019 Distinguished Book on Business Communication award. She also serves on the Association for Business Communication’s Executive Board and leads its Academic Environment Committee.

She continues to do freelance editing and provides consulting and writing services. She received a BA from Coe College, an MA from UW–Eau Claire, and a PhD in Rhetoric and Scientific and Technical Communication from the University of Minnesota.



Affordability

Find out more about our affordable course material programs.

Reduce course material costs for your students while still providing full access to everything they need to be successful. It isn't too good to be true - it's Inclusive Access.

Learn more about Inclusive Access here.

When your students still want a book but don't want to keep it, McGraw-Hill's Textbook Rental program provides students with our latest editions at our most affordable hardcover prices.

Learn more about our Textbook Rental program.

Want more information?

Our Learning Technology Representatives can help.

Connect

By prompting students to engage with key concepts, while continually adapting to their individual needs, Connect activates learning and empowers students to take control resulting in better grades and increased retention rates. Proven online content integrates seamlessly with our adaptive technology, and helps build student confidence outside of the classroom.

Learn More


SmartBook

Available within Connect, SmartBook actively tailors content to the individual student- The more a student interacts with SmartBook, the better it gets to know what they know and what they don’t know, helping students to maximize study time. By providing students with a safe place to make mistakes, showing them the areas they need to work on most, and by giving them consistent, personalized feedback at the exact moment they need it, SmartBook helps them to bridge their knowledge gaps and come to class prepared.

Learn More


Application Exercises

Each chapter contains exercises that allow students to 

  • Apply concepts to real-world video cases.
  • Analyze a case and apply chapter concepts.
  • Quiz knowledge on grammar and usage.
  • Demonstrate problem-solving skills through complex examples and diagrams. 
  • Assess student’s values, skills, and interests via self-assessments.
  • Demonstrate knowledge about business models and processes. 

Students receive immediate feedback and can track their progress in their own report. Detailed results let instructors see at a glance how each student perfoms and easily track the progress of every student in their course.

Learn More


LearnSmart Achieve

Put responsible writing into practice. LearnSmart Achieve develops and improves editing and business writing skills. This adaptive learning system helps students learn faster, study more efficiently, and retain more knowledge for greater success.

Learn More


Presentation Capture

Skill practice inside and outside the classroom. Presentation Capture gives instructors the ability to evaluate presentations and students the freedom to practice their presentation skills anytime and anywhere. With its fully customizable rubrics, instructors can measure students’ uploaded presentations against course outcome and give students specific feedback on where improvement is needed.


Document Makeovers

Document Makeovers sharpen the writing skills of students. Students are put to the test in an area where they often struggle with their own writing, and identify, correct, and revise business messages with communication blunders.


Power of Process

Power of Process guides students through critical reading, analysis, and writing process step-by-step. It requires application of active reading and writing strategies while reinforcing the writing process. Students demonstrate critical thinking and analysis on a business message as well as their own writing.


Grammar Quizzes

Students may not think grammar and mechanics are the most existing topics, but they need to master the basics. Our grammar quizzes within Connect assess students’ grammar and mechanics. With a total of 150 auto-graded questions, these are great to use as pre- and post-tests in your courses.

How to Access Instructor Tools for your Course


Your text has great instructor tools – like presentation slides, instructor manuals, test banks and more. Follow the steps below to access your instructor resources or watch the step-by-step video.
  1. To get started, you'll need to visit connect.mheducation.com to sign in. (If you do not have an account, you'll need to request one from your MH rep. To find your rep – visit the Find Your Rep page).
  2. Then, under "Find a Title," you'll search by title, author or subject.
  3. Select your desired title and create a course. (Note – you do not have to create assignments, just a course instance)
  4. Then go to your Connect course homepage.
  5. In the top navigation, select library to access the instructor resources that accompany the title.