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Table of Contents

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Program Details

Part One: Fundamentals of Communication Studies

1. Introduction to Human Communication

2. Perception, Self and Communication

3. Language and Meaning

4. Nonverbal Communication

5. Listening and Critical Thinking

Part Two: Communication Contexts

6. Interpersonal Communication

7. Intercultural Communication

8. Small-Group Communication

9. Workplace Communication

Part Three: Fundamentals of Public Speaking

10. Topic Selection and Audience Analysis

11. Being Credible and Using Evidence

12. Organizing Your Presentation

13. Delivery and Visual Resources

14. Informative Presentations

15. Persuasive Presentations

Appendix: Sizing Things Up Scoring and Interpretation

Glossary