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- Students learn to think through how they communicate rather than rely solely on their instincts. 

- Prompts students to question their assumptions, challenges them to think critically about why and how they communicate, and provides solid tools and takeaways that they can employ to communicate effectively even in difficult situations.

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Table of Contents

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Program Details

PART ONE Communication in Principle

Chapter 1 Communication: A First Look

Chapter 2 Communication and Culture

Chapter 3 Perceiving Ourselves and Others

Chapter 4 How We Use Language

Chapter 5 Communicating Nonverbally

Chapter 6 Listening Effectively

PART TWO Communication in Context

Chapter 7 Communicating in Social and Professional Relationships

Chapter 8 Communicating in Intimate Relationships

Chapter 9 Communicating in Small Groups

Chapter 10 Decision Making and Leadership in Groups

PART THREE Communication in the Public Sphere

Chapter 11 Choosing, Developing, and Researching a Topic

Chapter 12 Organizing and Finding Support for Your Speech

Chapter 13 Presenting a Speech Confidently and Competently

Chapter 14 Speaking Informatively

Chapter 15 Speaking Persuasively

APPENDIX Appendix Workplace Communication and Interviewing A-1

Glossary G-1 | Notes EN-1 | Credits C-1 | Index I-1

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Chapter 16 Communicating in Organizations

Chapter 17 Communication and Media

Chapter 18 Communication and Health