Managing Operations Across the Supply Chain https://www.mheducation.com/cover-images/Jpeg_250-high/1259544303.jpeg?404URL=https://shop.mheducation.com/mhshopweb/images/no_cover_140.png
- Connect: A highly reliable, easy-to-use homework and learning management solution that embeds learning science and award-winning adaptive tools to improve student results.
- Three key themes are highlighted throughout the book: global issues, relationships, and sustainability.
- offers a global, supply chain perspective of operations management—a treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future.
Table of Contents

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Program Details

Part 1 SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT 
 1 Introduction to Managing Operations Across the Supply Chain
 2 Operations and Supply Chain Strategy


Part 2 FOUNDATIONS OF OPERATIONS MANAGEMENT
 3 Managing Processes and Capacity
 3 Supplement: Process Mapping and Analysis
 4 Product/Process Innovation
 5 Manufacturing and Service Process Structures
 6 Managing Quality
 6 Supplement: Quality Improvement Tools
 7 Managing Inventories
 8 Lean Systems


Part 3 INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
 9 Customer Service Management
10 Sourcing and Supply Management
11 Logistics Management


Part 4 PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
12 Demand Planning: Forecasting and Demand Management
13 Sales and Operations Planning
14 Materials and Resource Requirements Planning
Brief Contents


Part 5 MANAGING CHANGE IN SUPPLY CHAIN OPERATIONS
15 Project Management
15 Supplement: Advanced Methods for Project Scheduling
16 Sustainable Operations Management—Preparing for the Future