Trusted Service & Support

Experience a dynamic suite of self-service training options—including webinars, videos, and implementation guides—because everyone learns differently, and we believe in supporting all learners.
Training Resources for Educators
Technical Support for Educators

Trusted Service & Support

Experience a dynamic suite of self-service training options—including webinars, videos, and implementation guides—because everyone learns differently, and we believe in supporting all learners.
Training Resources for Educators
Technical Support for Educators

Trusted Service & Support

Experience a dynamic suite of self-service training options—including webinars, videos, and implementation guides—because everyone learns differently, and we believe in supporting all learners.
Training Resources for Educators
Technical Support for Educators

Trusted Service & Support

Experience a dynamic suite of self-service training options—including webinars, videos, and implementation guides—because everyone learns differently, and we believe in supporting all learners.
Training Resources for Educators
Technical Support for Educators

Implementation & Training Resources

Contact the Implementation Team

Need help setting up Connect and getting your students started on the first day of class? An Implementation Consultant will provide you with custom resources to help you and your students start using Connect with confidence.

Contact your Learning Technology Representative and request a one-on-one consultation with an Implementation Consultant by clicking here. You can also view the Implementation Guides and video to learn more about our implementation resources.

Using Connect

 

Know the Basics of Connect

Watch the Video

Build Your Connect Course & Assignments

Watch the Video

Use Connect Course Management Tools

Watch the Video

Get Your Course Ready for Class

Watch the Video

Check How Your Students are Performing

Watch the Video

Utilize SmartBook

Watch the Playlist

Copy Your Course for a New Term

Watch the Video

 

 

 

 

LMS Integration with Connect

 

Integrate Connect into Blackboard

Watch the Video

Integrate Connect into D2L

Watch the Video

Integrate Connect into Canvas

Watch the Video

Integrate Connect into Moodle

Watch the Video


TECHNICAL SUPPORT

System Requirements

Before visiting technical support, do a quick check of your system for the latest plug-ins for Connect
here.


Still having an issue?
Check our digital platform system status

Contact Technical Support

If your system is up to date and you’re having a technical issue, visit the Digital Technical Support page here. You can select resources for students for all digital products.

Contact Support via email or chat

Call us (800) 331 5094

Operating systems:

  • MS Windows 7

  • MS Windows 8

  • MS Windows 8.1

  • MS Windows 10

  • OSX 10.10 - Yosemite

  • OSX 10.9 - Mavericks

  • ChromeBook

Browsers:

  • Chrome 40+

  • Safari 7.x+

  • Firefox 35+

  • IE10+

  • Windows Edge Browser

Plug-ins:

  • Flash 11+

  • Java SE6, SE7

  • Quicktime 7.7+

Does your device meet the requirements for Connect? Click here to check your device.