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Customer Service

For questions on pricing & availability, order status and backorder, depository or returns, please contact:

SEG Customer Service


Technical Support

For pre- & post-sale questions on topics such as system requirements, application questions or issues; information on digital content on digital devices, please contact:

Advanced Digital Support Team


Built-in Support

SRA FLEX Literacy™ includes many resources to support users with implementation and professional development. These resources are accessible through the Resources button in FLEXWorks.

  • Implementation Guide provides tips and background information on implementing SRA FLEX Literacy™. Also included in print with the Teacher Packages.
  • FLEXWorks Tutorials walk the user through how to use the FLEXWorks Teacher Tool.
  • eInService Modules provide overviews of how to teach and assess with each learning experience.
  • Professional Development Videos showcase best practices with SRA FLEX Literacy™
  • Tech Tutors provide background on different technology resources used in The Project Experience.
  • Quick Start Guide provides step-by-step directions to using SRA FLEXWorks; and is also included in print with the Teacher Packages.