Training & Support for Students

Training & Resources


Connect Tutorials

For information on Connect features and to learn more about what Connect can offer to boost your course performance:

  1. Login to Connect
  2. Find the button marked HELP on the top right corner
  3. Browse Connect tutorials


Peer to Peer Insight

Hear from our Student Ambassadors (higher education students, just like you) and discover how using Connect instilled efficiency into their study sessions and helped boost their grades.


Get Started

Support for Students


Need Technical Support?

Contact our Customer Experience Group here.

Need Customer Service (For Payment or Ordering Issues)?

Phone: (800) 262-4729
Fax: (614) 759-3644
Email: Orders_MHE@mheducation.com
Hours of Operation: 8:00 AM to 8:00 PM Eastern Time, Monday - Friday


System Requirements


Connect works best with the following system requirements:

Desktop

Operating systems:

  • MS Windows 7
  • MS Windows 8
  • MS Windows 8.1
  • MS Windows 10
  • OSX 10.10 - Yosemite
  • OSX 10.9 - Mavericks
  • ChromeBook

Browsers:

  • Chrome 40+
  • Safari 7.x+
  • Firefox 35+
  • IE10+
  • Windows Edge Browser

Plug-ins:

  • Flash 11+
  • Java SE6, SE7
  • Quicktime 7.7+

Tablets

(available for new versions of Connect only)

Operating systems:

  • Android 4.4+ on 7”, 8", 10" and 10.1" devices
  • Android 5.X on 7”, 8", 10" and 10.1" devices
  • iOS 7.x on 8” and 10” devices
  • iOS 8.X on 8” and 10” devices

Browsers:

  • Chrome Mobile
  • Mobile Safari


Does your device meet the requirements for Connect? Click here to check your device.